Beware of Discount Drain Clearing Services

As Melbourne’s leading drain clearing & relining specialists with over 15 years experience, we take pride in our work and our industry. We hate hearing stories of what some of the discount drain clearing “cowboys” have been getting up to recently.

We recently heard of a woman who had searched for The Drain Man on the internet and wrongly clicked on a link to a plumbing service that offered a ridiculously cheap price to come out and ‘clear her blocked drain’, thinking she was getting The Drain Man.

On arrival on site, the woman was subjected a whole series of high pressure “upsell” techniques, comprising extra charges for using a camera, extra charges for getting out a drain clearing machine and even more extra charges for using a high pressure water jetter.

In the end, the job, having been advertised to cost less than $100 on the website, ended up costing well her over $1000! What made it worse, was that she was under the impression she had contacted the original and genuine The Drain Man.

We (and she) only discovered she hadn’t called us, when she rang them back to complain and realised they weren’t The Drain Man! Now we are attempting to fix the problem for her and do what we can to help her get some redress through the new Victorian Building Authority.

So please be wary of anyone claiming to be able to clear your blocked drains for under $100. Any business offering rates like that is unlikely to survive, so when you see ridiculously low prices being advertised know that as soon as someone arrives at your place they will put heavy “upsell” pressure on you to pay extra for all the services involved in actually doing the work. And this could end up costing you hundreds or even thousands of dollars.

Ultimately the price that matters is what it actually costs you to get your drain cleared, not the price that’s advertised just to get someone to arrive at your place. And an apparently low upfront price can lead to much more being charged at the end to actually get the job done.

As the industry leader for clearing and relining blocked drains in Melbourne, we are proud of our open and honest pricing policy where we charge an all-inclusive, fixed rate, with no surprises.

To get an accurate price you can trust on clearing your blocked drain please call 1800 843 372 or click http://www.thedrainman.com.au/price-guide

The Drain Man commences work on Regional Rail Link

The Drain Man is proud to have commenced work on a major relining project as part of The Regional Rail Link.

The Regional Rail Link is a major government infracstructure project that is creating a major new rail line which will separate regional trains from metropolitan trains increasing both capacity and reliability.

This project is taking place on several sites throughout Melbourne’s west including West Footscray, Sunshine & Tottenham.

 

The Drain Man’s task is to apply our advanced drain relining technology to a series of conduits throughout the project. These conduits will take electrical and other wiring and it is vital that all relining is done to a very high standard.

At The Drain Man we are highly experienced in drain relining and our highly trained team are capable of relining both drains and conduits to a very high standard, with a very smooth finish.

If you have a relining project that you want completed to the highest possible standards, contact The DrainMan on 1800 843 372 or email enquiries@thedrainman.com.au

The Drain Man team at Regional Rail Link

New Building Authority promises better deal for consumers

On Monday 1 July 2013, the Victorian Building Authority (VBA) officially replaced the Building and the Plumbing Industry Commissions of Victoria ushering in a new era of simplicity, protection and dispute resolution for consumers.

According to the VBA Chairman & Chief Commissioner Bill Kusznirczuk, “The new VBA will improve consumer outcomes by providing appropriate balance, fairness and independence, while also ensuring that disputes are resolved quickly, fairly and cost efficiently.”

The VBA will eventually become a one-stop shop for domestic building consumer protection and building practitioner regulation. The Authority’s oversight of the industry will include improved builder registration standards, inspectors to resolve disputes, and more accessible information for consumers.

“The Authority aims to build a strong consumer protection framework by properly monitoring enforcement and compliance with Building Rules and Regulations. The VBA must act as an effective regulator that will demand integrity and probity of the regulatory framework and the people that work with it.” said Mr Kusznirczuk.

The aim of the VBA is to establish best practice in regulating the whole building permit system so that buildings are constructed within a strong regulatory framework to promote safety, health and amenity for all people who use and occupy these buildings in our State.

“The building industry is a significant contributor to the State and National economies and we want this to continue while also ensuring that high standards of building compliance are maintained and protected,” Mr Kusznirczuk said.

As a leading business in the Plumbing Industry we support any changes which improve standards in our industry and deliver better outcomes to consumers.

For more information on the Victorian Building Authority, click this link: http://www.vba.vic.gov.au/