Cautian Colouring, Yellow and Black Stripes, Disaster DIY,

The dangers of DIY drain clearing

Doing something yourself can sometimes be very rewarding. But there are times when the urge to “do it yourself” can get you into all sorts of trouble, as a new customer of ours recently discovered.

He had a very severely blocked drain and despite the best efforts of our team to convince him that we would do a very professional job and very quickly, he wanted to get it done as cheaply as possible.

So he headed off to his local hire shop and hired himself a drain clearing machine. But this apparent “low-cost” solution didn’t quite work out as he planned. By late on Sunday he had spent the entire weekend trying to clear the drain without any luck. And he was fast running out of time to return the drain clearing machine or face additional costs.

In his frantic efforts to get the drain clear he had managed to get the drain clearing machine stuck inside the drain and couldn’t get it out.

So come Monday morning, it was The Drain Man to the rescue. First we “unstuck” his hired drain clearing machine , then put in one of our own and actually cleared the drain for him, to an excellent result.

The irony is of course, that in trying to save money, he’d actually ended up costing himself a lot more than he needed to spend. On top of our drain clearing costs, he had the hire costs of the other machine, with extra costs for keeping it too long.

This story tells us two things. Sometimes the urge to “do it ourselves” can lead us into more trouble than if we’d just paid a professional to it for us in the first place.

And it’s not just the equipment that gets the job done, but it’s having that equipment in the hands of someone who knows what they are doing with it, that ultimately gets the best result.

Avoid the embarrassment of another DIY failure. Call The Drain Man on 1800 843 372 for fast, professional drain clearing results from the best drain clearing team in Melbourne.

The Drain Man are Australia’s original specialists in blocked drains & plumbing services. Servicing MelbourneSydney and many other regions throughout Australia, we have over 15 years expertise in drain reliningblocked drain plumbingCCTV drain inspections, blocked toilets, sewerage systems, overflowing drain services and other drain/sewer/pipe related services.

The Drain man, Service Award, Orange Circle, 5 stars, Womo Award

The Drain Man wins 2014 WOMO Customer Service Award

The Drain Man is proud to have once again received a WOMO Customer Service Award, this time for 2014!

This is on top of winning WOMO Customer Service Awards for 2012 and 2013 by maintaining a 5 Star rating on WOMO throughout these years.

WOMO (Word Of Mouth Online) is a leading independent customer review website.

The WOMO award is only given to the top 5% of businesses on its website. The award is based entirely on customer feedback and is in public recognition of the great service the business is providing to its customers.

As we strive to continue to be the very best drain clearing and relining service in Melbourne, we are very proud to be acknowledged by our customers for achieving this.

Thanks to our dedicated staff and loyal customers for their support over the past 12 months.

If you have a blocked drain or sewer and would like to experience the award-winning service that The Drain Man provides, please call us 1800 843 372. 

The Drain Man are Australia’s original specialists in blocked drains & plumbing services. Servicing MelbourneSydney and many other regions throughout Australia, we have over 15 years expertise in drain reliningblocked drain plumbingCCTV drain inspections, blocked toilets, sewerage systems, overflowing drain services and other drain/sewer/pipe related services.

The Drain man, Long lining, Sewer Relining, Drain Relining

The Drain Man Relines record 27 metre long Drain

Over 15 years, we’ve relined many, many drains. But it’s not often we get the opportunity to reline one this long, in one continuous length.

The customer had an older property in Cheltenham with an old 100mm concrete drain that was so badly broken and collapsed it would flood back through the downpipes when it rained.

The Drain Man team cleared the drain using high pressure water jet equipment then set up to reline the drain the full 27 metres from the rear downpipe all the way to the gutter in one continuous length!

The operation involved key members of The Drain Man’s relining team who completed the operation smoothly, quickly and without a hitch.

This length is a record for our company and seems to have set off something of a pattern for clearing longer drains. Since doing this job, we’ve been regularly relining drains in continuous lengths of 16m, 18m, 24m. As more and more people are understanding the benefits of drain relining, we are getting more opportunities to show how relining can provide a permanent solution to your drain problems.

So if your drain or sewer is causing you problems, call the team at The Drain Man and get it cleared and relined, no matter how old it is or how long it is, please call us 1800 843 372. 

The Drain Man recovers vital security keys from drain

Friday last week, The Drain Man gets a call. An urgent problem has arisen involving a drain.

“Can you get here quickly?” the voice asks.

On arrival, our plumber discovers a group of anxious looking men standing around a drainpipe. Somehow, someone had dropped a set of vital security keys worth several thousand dollars down the drain. They were irreplaceable and not to be copied.

The men had tried everything to get them out. Magnets on the end of ropes, specially fashioned hooks made of wire and coat hangers, all to no avail.

Andrew from The Drain Man gets to work. He pulls out his InDrain Camera and quickly locates the keys, showing everyone on the monitor exactly where they lay.

He has an immediate answer. Pushing his high pressure water jet equipment down the drain, beyond the keys, he angles it so the high pressure water sprays backwards up the drain. In seconds the keys are pushed to a point where they can simply be grabbed and pulled out.

Job done in only minutes. And another case of when it comes to ANY problem involving drains, call The Drain Man on 1800 843 372 for a fast and efficient solution to your problem.

*Note: no individual names, company name or location has been used in this story to protect the identity of the unfortunates involved in it!

The Drain Man Wins at Moonee Valley

The Drain Man was a clear winner with racegoers at the Manikato Stakes night on Friday October 25th. It was a big night at Moonee Valley that also included the running of our feature event – The Drain Man Country Cup!

This race was won by Esprit Rossa, from Post D’france followed by New York. The winner paid $11.20 so it would have been popular with those punters who backed it!

But another winner with the crowd was our mascot The Drain Man who along with the handsome Sam and the lovely Domonique met and mingled with racegoers throughout the night.

Many a photo was taken and many a laugh was shared on what was a good night all round.

Which just goes to show that if you want to be a winner, call The Drain Man when your drains start running dead slow. They won’t be furlong! Call 1800 843 372.

Wipes in the pipes causing Blocked Sewers

Do you think those antiseptic wipes, baby wipes or bathroom wipes you use can be flushed down the toilet? Think again.

City Sewerage authorities around the world are calling for people to stop flushing any types of wipes down the toilet. (At The Drain Man we’d like to agree with that advice.)

The problem is so bad in some American cities that city authorities are now saying the major cause of blockages and backflows in their sewers are these type of wipes. Some cities have even had to set up traps in the sewerage systems to collect the wipes from certain streets and then backtrack to find which homes they are coming from so they can personally appeal to those homeowners to stop flushing the wipes.

Although the word “flushable” appears on the packaging of some of these wipes, the reality is that they are far from ideal to flush down a toilet. This is because most of these wipes are made from either cotton or some other “fabric-like” material.

This means that they do not break up as they travel through the sewerage system and can cause blockages if they snag anywhere in the system. Also they can cause massive damage to equipment at sewage treatment plants.

Toilet paper however is made from PAPER which is designed to break apart as it travels through the system. It is the ONLY THING you should flush down your toilet.

So please avoid flushing any wipes down your toilet. You will reduce the chance of causing unncessary blockages in your sewerage system.

However if you do find your sewer has blocked up, call The Drain Man immediately on 1800 843 372. We aim to respond on the same day. We can tackle all kinds of blockages, even those caused by wipes.

The Drain Man touches Premiership Glory!

The Drain Man (aka Brendan Dover) is a passionate Hawthorn supporter. And like the Hawks players he supports, he dreamt this year of getting his hands on the Premiership Cup.

That dream came true yesterday when the Hawthorn 2013 Premiership Cup made a surprise visit to The Drain Man’s offices in Ringwood.

“It was such a great feeling when my team won the Premiership on that last weekend in September,” said Brendan. “But it was an even greater joy to actually hold the Cup in my hands!”

“Everyone in the office was so excited when the Cup turned up. It was totally unexpected but greatly appreciated.

The staff at The Drain Man’s office quickly gathered around for the photo opportunity and given it was a footy themed moment, even The Drain Man’s own mascot came out for the event.

If you need the best team at Drain clearing, who aspire to deliver a champion performance, call The Drain Man on 1800 843 372.

The Drain Man wins International Award for Drain Relining

The Drain Man, Melbourne’s own leading drain clearing specialists, recently won an international award for the Job of the Year 2013 at the NuFlow 9th International Conference held in Hawaii.

This prize was awarded for The Drain Man’s work in using the latest technology “Redline” relining system to reline the fire service at St Vincent’s Hospital in Melbourne, Victoria.

This was the first time that this cutting edge technology was used in water supply pipeline in Victoria and showed the expertise in relining that the company has built up over the past 15 years or more.

The pipeline in question was a real challenge as it was only 80mm in diameter, but needed relining to a length of 40 metres.

So new and advanced was the relining technology being used that The Drain Man decided to fly in an expert from overseas to provide on-the spot advanced training required to ensure a flawless result.

The staff and management of The Drain Man are honoured to have received this very special award and our thanks go out to the team who completed.

This just goes to show that if you want the very best expertise in drain relining for your home or business, you can’t go past the world-beating ability of The Drain Man. Call 1800 843 372.

Is there a “fatberg” blocking your drains?

The story of London’s “fatberg” continues to spread around the world. And it has alerted more people to the problems that lurk beneath our streets.

Far too many people are still pouring fats and oils down their sinks, which dry, harden and congeal into giant “blobs” that can block drains and sewers.

When toilet wipes that don’t break up like toilet paper does are flushed down there as well, it all gets mixed up together in the sewers that run beneath our streets. And so things like London’s “fatberg” are the result.

Here in Australia, our own Brendan “The Drain Man” Dover was recently interviewed by News Limited in regard to the “fatberg” story. And whether it could happen here.

Have a read and if you think there could be a ‘fatberg’ lurking under your home, call The Drain Man on 1800 843 372 or click on the link to get a quote.

Cheap toilet paper causes $40,000 worth of blocked sewers

A university in Colorado USA is planning a lawsuit because it claims it was supplied with “defective” toilet paper that caused $40,000 worth of plumbing costs over the past few years.

The university says the toilet paper “failed to disperse properly and caused the toilets and sewer lines at the university to become clogged”.

According to the lawsuit, in the spring of 2009 alone, there were flooding issues in 27 of the university’s buildings. Incidents included overflowing toilets and backed up drains, toilets bubbling over and toilets that simply wouldn’t flush.

Apparently in one case, an attempt to clear a blocked sewer with an auger resulted in it becoming so clogged up with toilet paper it could not be removed. The university had to saw-cut concrete and excavate sewer pipes in order to remove it!

The irony is that the lawsuit means that several lawyers are now clogging up the pipelines of the legal system with their own paperwork!

If you’re finding cheap toilet paper is blocking up your sewer, don’t call a lawyer, call The Drain Man on 1800 843 372!