Did a wonderful job

A plumber, Ben, came from The Drain Man and cleared my drains today. He did a wonderful job. I am very satisfied with the service of The Drain Man from first contact to job done.
Ben completed the work effectively and efficiently. He did not waste any time and he encouraged me to observe his work, whereby he explained and demonstrated everything. I was really pleased to be treated like that. He has a lovely manner. My dog liked him too.
Thank you for your professional and caring approach,
Regards,

Kay Campbell, Highett