Business Awards Victorian Finalist

The Telstra Business Awards celebrate the aspirations and successes of Australia’s myriad small-to-medium businesses.

Now in its 19th year, the Telstra Business Awards is Australia’s pre-eminent business awards program, comprising a series of State and Territory finals and culminating in a national final which aims to catapult entrants to even greater success.

The Drain Man has been selected as a finalist for the Panasonic Australia Medium Business Award and Yellow Pages Social Responsibility Award categories.

We are now part of an elite group of Australian businesses whose outstanding business practices have demonstrated great success and achievement.

The Drain Man is now a member of the Alumni network an exclusive community designed for finalists and winners of the Telstra Business Awards

“We are committed to creating a work environment that people can grow in and belong to forever, if that’s their wish.” – Brendan Dover, Owner.

Since starting The Drain Man in 2001, Brendan Dover likes to think he has maintained as big a focus on people as he has on drain clearing. The Ringwood business runs weekly sessions for its 29 employees to share their thoughts on the business and on life, and trains each one, regardless of their position, in customer service and communication. The team is also given open access to a business coach, employed in 2007 while the business was still operating out of Brendan’s home and had just two employees. Specialising in clearing and relining drains, using a no-dig, non-invasive method, The Drain Man has created a very Kenny-like culture, insisting no employee is asked to do a job another would not and ensuring each customer is converted into a “raving fan” through prompt service, competitive rates and reliable work. The company also prioritises community service, supporting and promoting TLC for Kids, a charity for helping children in hospital and their families.

The team at The Drain Man would extremely appreciate it if our customers would take the time to go onto the Telstra Business Awards website and vote for us in both categories for 2011. Please visit the website at