Richard and Evanne, Box Hill North

January 24, 2014

We wanted to thank you for the letter thanking us for our custom. We received it on a day where we had some terrible customer service from a utility company (overcharging of bill, unhelpful staff etc) so it was a welcome surprise.
Our drains were cleared so effectively by one of your great staff that we in fact already had recommended you to friends of ours in Kew but will do so now to even more friends after your excellent customer care.
It is easy for us as customers to complain when something goes wrong however we feel it is equally important to thank business’ for their great service.
So please pass this note of thanks to your relevant Managers and team members.
Best Regards,